Get in touch

We'd love to hear from you

Customer Engagement Centre

Our Customer Engagement Centre is an all female team who look forward to your enquiries about the airline, making a booking and making changes to your booking. Whether you have a good experience or a bad one please feel free to provide feedback at


Contact Details

Saudi Arabia
+966 92000 0212 
+966 12 653 9515 (from outside the Kingdom of Saudi Arabia)

Working Hours
Our Customer Engagement Centre's working hours are 07:00 to 22:00 Saturday to Thursday, and 13:00 to 22:00 on Friday. Outside of these hours, you can email and we will respond as soon as we are able to.