Cookie policy

What are cookies?

Like most websites and mobile app, flyadeal websites and mobile app use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites and mobile app. Cookies are essential for the effective operation of our websites and mobile app and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and mobile app and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website with the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We don’t use cookies to collect or record information on your name, address or other contact details. flyadeal can use cookies to monitor your browsing and purchasing behaviour.

How cookies are managed?

The cookies stored on your computer or other devices when you access our websites and mobile app are designed by:

• flyadeal, or on behalf of and subsidiaries of FLYADEAL, and are necessary to let you make purchases on our website and mobile app;
• Third parties who participate with us in marketing programs; and
• Third parties who broadcast web banner advertisements on behalf of FLYADEAL.

What are cookies used for?

FLYADEAL uses cookies on the website and mobile app for the following purposes:

Technical

Cookies are used for technical reasons to enable the efficient working of the website and mobile app to:

• balance website traffic to ensure our customers receive a consistent and reliable service
• limit traffic to key parts of the website and mobile app in order to maintain performance levels
• store your acceptance of the Privacy Policy, cookies policy and website and mobile app terms and conditions, without which access is not granted to our website and mobile app

Ease of use

Cookies are used to enhance the ease of use of our website and mobile app for customers. For example, to:

• remember your language and country of choice and presenting relevant content
• keep track of customers’ loyalty number when you have logged in
• remember your selected departure airport when booking a flight

Tracking

Cookies are used to gather statistics on how visitors use our site, to:

• gather feedback on customer satisfaction through our website and mobile app survey
• gain insight into how visitors use the website so that we can make improvements to its usability

Marketing

Cookies are used to enable us to present appropriate messages to you, to:

• allow our website and mobile app to serve up different versions of a page for marketing purposes
• control invitations on the website and mobile app for instant credit card offers
• allow third parties to display appropriate advertising and to track its effectiveness
• display messages which offer a selection of products based on what you're viewing on the website and mobile app, which are presented to you by our agency when you visit other selected website and mobile apps.

Please note though, that if you delete your cookie, we'll no longer know that you've opted out, so the banners from our third-party will reappear when you visit other selected websites and mobile app.

For more details on the cookies that operate on our website and mobile app please go to More information about cookies used on www.flyadeal.com.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

For Microsoft Explorer:

1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

For Mozilla Firefox:

1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”
2. Privacy

For Microsoft Edge:

1. Click on the action menu (three dots top left-hand corner).
2. Select Settings.
3. Click on View advanced settings.
4. Click on the drop-down arrow
5. Select ‘Block all Cookies’, ‘Block Only Third Party Cookies’ or Don’t Block Cookies’ as preferred.

What happens if I disable cookies?

This depends on which cookies you disable, but the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you won’t be able to complete a purchase on our sites.

More information about cookies

This table details some examples of the different cookies that our Platforms use. The table sets out information explaining the purpose of these cookies and where applicable, includes links to further information that may be of use.