The Sites are owned and operated by flyadeal, whose registered office is at PO Box 620, Jeddah, 21331, Kingdom of Saudi Arabia.
You do not have to provide your Personal Information to us, but if you do not provide certain information certain products and services will not be available to you.
Where you refuse to provide mandatory travel information or allow us to disclose it to required governmental agencies and as otherwise required, we will not be able to accept you for travel on our flights.
Our web servers collect and store all information your web browser sends when it requests a web page, including:
We analyze these log files to learn how visitors use the Sites and what improvements we can make to improve user experience.
We may also collect Personal Information from you when you contact us by telephone, email or in person when you travel.
If you use buttons on our Sites linked to social media or similar sites (for example "Like" and/or "Share" buttons), content from our Sites may be sent back to that other website or service and, depending on your privacy settings, may be privately or publicly visible (for example to friends, followers or generally to anyone who has access to your profile page).
INFORMATION REGARDING OTHERS
From time to time you may provide us with information about others, for example:
You may also provide information about others for purposes such as referring a friend to use so we can inform them about our products or services. You agree that you will only provide contact details for individuals who have agreed to receive such information from us.
You may choose to set up a Customer Profile on our Site. A Customer Profile will include your Personal Information, including but not limited to your name and contact details. By setting up a Customer Profile you will be able to access all your transactions with us online; making new Bookings without the need to re-enter your Personal Information, managing your Bookings and viewing and redeeming credits and/or vouchers.
USE OF INFORMATION
Personal Information about users visiting our Sites will not be collected and used, unless you choose to provide such data in your Customer Profile or your Booking. As a policy, we do not attempt to identify individual users or share any information received with outside parties, except for official and authorized law enforcement investigations, or in cases of suspected attempts to deliberately circumvent our system's security with the intent of gaining unauthorized access or inflict technical damage (e.g. an attack by hackers).
We will use Personal Information sent to us via e-mail, telephone, web chat or other channels to respond to your requests for information or assistance, this includes forwarding your request to our staff better able to handle your requests. We do not intend to retain or distribute Personal Information to outside parties, unless your request is regarding a product or service provided by said party. Personal Information will be retained in our systems to complete our response to you and improve the delivery of our services.
We will use the information provided by you in the following ways:
By providing us with your Personal Information you agree to receive updates from us regarding our products, promotions and services. We may also send information to you regarding products and services from other providers.
If, at any time, you prefer not to receive email marketing information from us please follow the unsubscribe link at the bottom of each email.
We will take appropriate steps to protect the personal information you share with us. We will continue to implement technology and security features to safeguard the privacy of your personal information and to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
LINKS TO OTHER WEBSITES
CORRECTING YOUR PERSONAL INFORMATION
If your personal information changes or is inaccurate, or if you no longer desire our services, we will provide a way to correct, update or suppress your personal information provided to us. If you are concerned that any of the information we hold about you is incorrect, please contact us at email@example.com. These rights are without prejudice to any legal rights you may have in applicable laws, including your right to object to certain processing of data.